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Job Description
Sales Executive – Marine Spare Parts
Department: Sales & Business Development
Industry: Marine Spare Parts Trading
Location: Dubai
Reporting To: Sales Manager / General Manager
Employment Type: Full-Time
Job Summary
We are looking for a motivated and experienced Sales Executive to join our marine spare parts trading business. The candidate will be responsible for developing new business opportunities, maintaining relationships with existing customers, handling enquiries and quotations, and achieving sales targets.
The ideal candidate should have good knowledge of marine spare parts, ship machinery, equipment and consumables, along with strong communication, negotiation and customer-handling skills.
Key Responsibilities
Sales & Business Development
- Identify and develop new customers and business opportunities within the marine and shipping industry.
- Maintain and develop strong relationships with existing customers, ship owners, ship management companies, ship chandlers, shipyards and marine service companies.
- Generate sales leads through direct contact, email, telephone calls, networking and market research.
- Understand customer requirements and provide suitable marine spare parts and equipment.
- Follow up on enquiries, quotations and pending orders regularly.
- Negotiate prices, payment terms and delivery schedules with customers while maintaining company margins.
- Achieve assigned monthly, quarterly and annual sales targets.
Order Coordination
- Coordinate with the purchasing and logistics teams to ensure timely execution of customer orders.
- Monitor order status, supplier commitments and delivery schedules.
- Keep customers updated regarding order progress and expected delivery dates.
- Coordinate with customers, suppliers, freight forwarders and ship agents when required.
- Ensure the correct items, specifications and quantities are supplied as per the customer's requirements.
Customer Relationship Management
- Maintain regular communication with customers and understand their future requirements.
- Handle customer complaints and coordinate internally to resolve issues promptly.
- Maintain an updated customer database, including contact details, vessel information, purchasing history and potential requirements.
- Develop long-term relationships with key customers and identify opportunities for repeat business.
Documentation & Reporting
- Maintain accurate records of enquiries, quotations, sales orders and customer communications.
- Prepare regular sales reports and updates for management.
- Follow up on outstanding payments in coordination with the accounts department.
- Ensure all sales-related documentation is properly maintained.
Key Products / Areas
The candidate should preferably have exposure to marine products such as:
- Main engine and auxiliary engine spares
- Pumps and pump spares
- Valves and valve spares
- Marine electrical and automation items
- Hydraulic and pneumatic equipment
- Deck and engine-room equipment
- Filters, gaskets, seals and bearings
- Marine safety equipment
- Navigation and communication equipment
- Welding and technical consumables
- Marine paints and chemicals
- Engine consumables and general ship stores
- OEM and alternative/reconditioned spare parts
Required Skills & Qualifications
- Bachelor's degree or diploma in Business, Engineering, Marine Engineering, Mechanical Engineering or a related field is preferred.
- 2–5 years of sales experience in marine spare parts, ship chandling, marine equipment or a related industry.
- Good knowledge of marine spare parts and ship machinery.
- Strong communication and interpersonal skills.
- Good negotiation and customer relationship management skills.
- Ability to understand technical specifications and customer requirements.
- Strong follow-up and time-management skills.
- Ability to work independently as well as part of a team.
- Good knowledge of MS Office, Excel and email communication.
- Experience with ERP/CRM systems is an advantage.
- Good command of English, both written and spoken.
Preferred Candidate Profile
The ideal candidate will be sales-oriented, commercially minded and technically capable, with a strong understanding of the marine industry. The candidate should be proactive in developing new business, maintaining customer relationships and converting enquiries into profitable orders.
Experience with ship owners, ship management companies, ship chandlers, marine workshops, shipyards and offshore companies will be an added advantage.
